Returns & Exchanges

At Perfume Empire, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened items in their original packaging within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Pack with Care

  Securely place the fragrance in its original, unopened manufacturer box and include a copy of your packing slip to ensure fast processing.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.